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Active Incident

Updated a few seconds ago

Temporary outage in order to restore serviceOperational

Incident Status

Operational

Components

Website, TherapyAppointment, TherapyAppointment API, TherapyAppointment Beta

Locations

Primary Data Center, Cloud Hosting


November 16, 2025 12:30PM EST
MONITORING

Our team has completed recovery efforts and has restored access to the application. We will continue monitoring performance and post updates if necessary.

November 16, 2025 12:00PM EST
IDENTIFIED

We are continuing to work to restore service as quickly as possible and expect to resolve the incident within half an hour. Our next update will be posted at 12:30 PM ET.

November 16, 2025 11:25AM EST
IDENTIFIED

After investigating a service degradation, we have determined that a brief outage will be required to fully restore service. We apologize for the disruption and will post an update in half an hour if service hasn't been restored.

Website




Operational

TherapyAppointment




Operational

TherapyAppointment API




Operational

TherapyAppointment Beta




Operational

External Services

Amazon Web Services

AWS EC2

AWS Route 53

AWS S3

Mailgun

Zoom